Privacy Policy
Last updated: April 27, 2026
PerfectQA respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, request a consultation, apply for a role, or work with us for software testing and QA services.
This policy applies to the PerfectQA website and related business communications. It does not replace any separate confidentiality agreement, non-disclosure agreement, service agreement, or data processing agreement signed with a client
1. Information We Collect
We may collect personal information when you visit our website, submit a form, request a consultation, communicate with our team, apply for a role, or engage PerfectQA for software testing services.
We may collect the following information:
Name
Email address
Phone number
Company name
Job title
Country, city, or business location
Project requirements
Service interests
Budget or timeline information
Messages submitted through website forms
Resume, portfolio, work history, or recruitment-related details
Website usage data, such as IP address, browser type, device type, pages visited, traffic source, and interaction data
For client projects, we may also receive limited access to project-related information such as staging URLs, test credentials, test data, application screenshots, logs, bug reports, API details, documentation, product workflows, test cases, or other materials required to perform QA services
How We Collect Information
We collect information in the following ways:
Directly from you when you submit a form, email us, call us, or share project details
Through website analytics, cookies, and similar technologies
Through business communication tools, CRM systems, project management tools, and recruitment platforms
From clients when they provide access to systems, documents, or testing environments
From publicly available business sources where relevant for B2B communication
We do not intentionally collect more personal information than necessary for the relevant business, service, recruitment, or legal purpose
3. How We Use Your Information
PerfectQA uses personal information for legitimate business, contractual, operational, recruitment, and legal purposes.
We may use your information to:
Respond to inquiries or consultation requests
Understand your QA or software testing requirements
Prepare proposals, estimates, project plans, or service recommendations
Deliver manual testing, automation testing, regression testing, performance testing, API testing, mobile testing, framework design, reporting, debugging, and QA consulting services
Communicate with clients during active projects
Manage project access, bug reports, documentation, and testing workflows
Review job applications and conduct recruitment activities
Improve our website, content, services, and user experience
Track website performance and lead sources
Maintain internal records
Comply with legal, contractual, tax, accounting, security, or regulatory obligations
Protect PerfectQA, our clients, systems, team members, and business operations
We do not use your personal information for purposes that are unrelated to the reason it was collected, unless required or permitted by law
4. Legal Basis and Consent
Where required under applicable Indian data protection laws, we process personal data based on your consent or other lawful grounds.
You may provide consent when you submit a website form, contact us, share project information, apply for a role, or otherwise voluntarily provide your information. The Digital Personal Data Protection Act, 2023 requires consent requests to be clear, plain, and understandable.
In certain cases, we may process information without separate consent where it is necessary for:
Responding to a request you initiated
Performing a contract or taking steps before entering into a contract
Complying with applicable law
Security, fraud prevention, or protection of legal rights
Employment or recruitment administration
Other permitted uses under applicable law
You may withdraw consent where processing is based on consent. Withdrawal of consent will not affect processing already completed before withdrawal
5. Client Project Data
As a software testing company, PerfectQA may process client project data only to perform the agreed QA scope.
Client project data may include:
Application builds or staging environments
Test credentials
Test cases and test scripts
Bug reports
Logs and screenshots
API documentation
User workflows
Product documentation
Test reports
Automation framework files
Communication records related to the project
We use client project data only for testing, reporting, debugging, automation, quality analysis, and other agreed project activities. PerfectQA does not claim ownership of client project data.
Client project data remains the property of the client or its authorized owner
6. Sensitive Personal Data
PerfectQA does not usually require sensitive personal data for website inquiries or general business communication.
However, some client projects may involve test data that includes sensitive or confidential information. Where such information is shared with us, we handle it with appropriate confidentiality, access control, and reasonable security practices.
Under India’s SPDI Rules, sensitive personal data may include information such as passwords, financial information, health information, biometric information, and similar categories. The SPDI Rules also require reasonable security practices for handling sensitive personal data.
Clients should avoid sharing live personal data unless it is necessary for the testing scope and covered under the appropriate contract or authorization
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality, measure website performance, and understand visitor behavior.
Cookies may help us understand:
Which pages visitors view
How users move through the website
Which traffic sources bring visitors to the site
Which forms or calls to action perform better
Technical issues, page performance, or browsing patterns
You can block or delete cookies through your browser settings. Some website features may not work properly if cookies are disabled
8. How We Share Information
PerfectQA does not sell personal information.
We may share personal information only where necessary for business, service delivery, legal, operational, or security purposes.
Information may be shared with:
PerfectQA employees, QA engineers, automation engineers, project managers, and authorized team members
Trusted service providers, such as website hosting, analytics, CRM, email, cloud storage, project management, recruitment, or security tools
Professional advisors, such as legal, tax, accounting, or compliance advisors
Clients, only where information is relevant to the agreed project
Government, regulatory, law enforcement, or judicial authorities where legally required
We expect service providers and project team members to use information only for the purpose for which it was shared
9. Data Retention
We retain personal information only for as long as necessary for the purpose it was collected, unless a longer retention period is required for legal, contractual, tax, accounting, dispute-resolution, security, or compliance reasons.
Examples:
Contact form submissions may be retained for business follow-up and internal records.
Proposal and client communication records may be retained for contractual and business purposes.
Client project data may be retained according to the applicable agreement or project requirement.
Recruitment data may be retained for current or future hiring consideration, unless deletion is requested.
Website analytics data may be retained in aggregated or anonymized form.
When information is no longer required, we delete, anonymize, or securely archive it
10. Data Security
PerfectQA uses reasonable administrative, technical, and organizational safeguards to protect personal information and client project data.
Security measures may include:
Restricted access to project files and environments
Access control for project management and testing tools
Confidentiality obligations for team members
Secure storage of reports, credentials, and documentation
Limited use of client-provided credentials
Review of access permissions where appropriate
Secure handling of testing artifacts and bug reports
No method of electronic storage, internet transmission, or cloud processing is completely secure. However, PerfectQA takes reasonable steps to protect the information entrusted to us
11. International Clients and Data Transfers
PerfectQA is based in India but may serve clients in other countries. If you are located outside India, your personal information or project-related data may be transferred to and processed in India.
Where required, we may use contractual safeguards, confidentiality terms, data processing terms, or other reasonable measures to protect transferred data.
If a client requires GDPR, UK GDPR, HIPAA-related, SOC 2-aligned, or other compliance-specific handling, those terms should be agreed separately in the applicable client contract
Your Rights
Depending on applicable law, you may have certain rights over your personal information.
These may include the right to:
Ask what personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally applicable
Withdraw consent where processing is based on consent
Raise a grievance regarding data handling
Request information about how your personal data is used
To exercise your rights, contact us using the details in the “Contact Us” section below. We may need to verify your identity before fulfilling a request
Recruitment Privacy
When you apply for a role at PerfectQA, we may collect your resume, contact details, work experience, skills, portfolio, interview notes, assessment results, and communication history.
We use this information to:
Review your application
Contact you about the hiring process
Assess your skills and suitability
Complete recruitment administration
Maintain hiring records where required
We do not use recruitment information for unrelated marketing purposes
14. Third-Party Links
Our website may include links to third-party websites, tools, resources, or platforms. PerfectQA is not responsible for the privacy practices, content, or security of third-party websites.
You should review the privacy policy of any third-party website before sharing personal information with them
Marketing Communications
If you contact us, download a resource, subscribe to updates, or request information, we may send you relevant business communications about PerfectQA services, insights, or updates.
You can opt out of marketing emails at any time using the unsubscribe option in the email or by contacting us directly. We may still send service-related or transactional communication where necessary
Children’s Privacy
PerfectQA provides B2B software testing and QA services. Our website and services are not intended for children.
We do not knowingly collect personal information from children. If we become aware that a child has provided personal information through our website, we will take reasonable steps to delete it
Confidentiality and Client Agreements
Client confidentiality may also be governed by a separate NDA, Master Services Agreement, Statement of Work, Data Processing Agreement, or other written contract.
If there is a conflict between this Privacy Policy and a signed client agreement, the signed agreement will apply to the specific client project
Changes to This Privacy Policy
Client confidentiality may also be governed by a separate NDA, Master Services Agreement, Statement of Work, Data Processing Agreement, or other written contract.
If there is a conflict between this Privacy Policy and a signed client agreement, the signed agreement will apply to the specific client project
Contact Us
If you have any questions about this Privacy Policy, You can contact us by email
info@perfectqaservices.com
