Improved Cosmetic Rx’s checkout flow and form accuracy
PerfectQA supported Cosmetic Rx in stabilizing their tele dermatology platform by addressing form bugs, third-party integration failures, and responsive design gaps—resulting in a smoother checkout, prescription, and communication experience for users
30%
Coverage across core User flows
80% +
Defect reduction post-release
50+
Devices tested for responsiveness
Industry
E-clinical
Platform
Web
Tools
ClickUp
Services
Functional Testing, Regression Testing, Integration Testing, Responsive+Cross-Browser Testing
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<Key Takeaways/>
Validated form logic and submission reliability across profile, photo, and prescription flows
Detected integration issues early through daily smoke testing (e.g., payments, pharmacy coordination
Performed mobile responsiveness checks to ensure seamless UI across devices
Created reusable regression checklists to protect core platform behavior
Tracked bugs in real-time via ClickUp with daily QA–dev syncs
Skin health, delivered with QA confidence
Cosmetic Rx helps users access prescription skincare via a fully digital flow—from form entry and photo upload to dermatologist chat and pharmacy delivery. As a regulated platform handling medical workflows and payment, even minor glitches could create trust issues or drop-offs
Challenge
Cosmetic Rx faced several core issues
Inconsistent form validations and submission behaviors
Third-party integration instability, particularly in payment and prescription logic
UX consistency was critical across mobile and desktop to support user trust and reduce friction in medical workflows
QA for regulated flows and seamless communication
PerfectQA focused on strengthening the user-critical flows and responsive stability
Solution
Conducted daily testing on form inputs, file uploads, and doctor messaging flows
Identified breaking points in payment integration and prescription handoff logic
Added regression checklists to ensure reliable behavior in every release
Ran mobile responsiveness tests on multiple screen sizes to catch visual gaps
Maintained QA visibility with daily tracking, bug reporting, and ClickUp updates
PerfectQA helped stabilize our most important features like messaging, checkout, and prescription handoff. Their feedback loop was reliable, and their daily testing approach kept us moving
Volodymyr (Vova)
CosmeticRX
Streamlined UX and reduced risk across core flows
PerfectQA’s structured QA effort helped Cosmetic Rx gain platform confidence
Result
30% of core platform functions were validated during active QA phase
Regression testing helped reduce visible bugs and UX complaints
Mobile flow consistency improved, reducing drop-offs during checkout and messaging
The team delivered with more confidence thanks to issue tracking and faster debugging
Every product operates with different constraints, timelines, and risks. While the outcome here was achieved in a specific context, the approach is designed to adapt to varying architectures, team structures, and release cycles
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Published
Jan 27, 2026
Updated
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