Improved Cosmetic Rx’s checkout flow and form accuracy

PerfectQA supported Cosmetic Rx in stabilizing their tele dermatology platform by addressing form bugs, third-party integration failures, and responsive design gaps—resulting in a smoother checkout, prescription, and communication experience for users

30%

Coverage across core User flows

80% +

Defect reduction post-release

50+

Devices tested for responsiveness

Industry

E-clinical

Platform

Web

Tools

ClickUp

Services

Functional Testing, Regression Testing, Integration Testing, Responsive+Cross-Browser Testing

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<Key Takeaways/>

  • Validated form logic and submission reliability across profile, photo, and prescription flows

  • Detected integration issues early through daily smoke testing (e.g., payments, pharmacy coordination

  • Performed mobile responsiveness checks to ensure seamless UI across devices

  • Created reusable regression checklists to protect core platform behavior

  • Tracked bugs in real-time via ClickUp with daily QA–dev syncs

Skin health, delivered with QA confidence

Cosmetic Rx helps users access prescription skincare via a fully digital flow—from form entry and photo upload to dermatologist chat and pharmacy delivery. As a regulated platform handling medical workflows and payment, even minor glitches could create trust issues or drop-offs

Challenge

Cosmetic Rx faced several core issues

  • Inconsistent form validations and submission behaviors

  • Third-party integration instability, particularly in payment and prescription logic

  • UX consistency was critical across mobile and desktop to support user trust and reduce friction in medical workflows

QA for regulated flows and seamless communication

PerfectQA focused on strengthening the user-critical flows and responsive stability

Solution

  • Conducted daily testing on form inputs, file uploads, and doctor messaging flows

  • Identified breaking points in payment integration and prescription handoff logic

  • Added regression checklists to ensure reliable behavior in every release

  • Ran mobile responsiveness tests on multiple screen sizes to catch visual gaps

  • Maintained QA visibility with daily tracking, bug reporting, and ClickUp updates

PerfectQA helped stabilize our most important features like messaging, checkout, and prescription handoff. Their feedback loop was reliable, and their daily testing approach kept us moving

Volodymyr (Vova)

CosmeticRX

Streamlined UX and reduced risk across core flows

PerfectQA’s structured QA effort helped Cosmetic Rx gain platform confidence

Result

  • 30% of core platform functions were validated during active QA phase

  • Regression testing helped reduce visible bugs and UX complaints

  • Mobile flow consistency improved, reducing drop-offs during checkout and messaging

  • The team delivered with more confidence thanks to issue tracking and faster debugging

Every product operates with different constraints, timelines, and risks. While the outcome here was achieved in a specific context, the approach is designed to adapt to varying architectures, team structures, and release cycles

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Published

Jan 27, 2026

Updated

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